Effective Date: 3/5/2025
1. Acceptance of Terms
By using Tom DeLong's website and services, you agree to these Terms of Service.
2. Information We Collect
We collect personal information that you voluntarily provide, including:
Name, email address, phone number
Billing information (if applicable)
Appointment details
How We Use Your Information:
Your information is used to:
Process bookings and provide services
Communicate with you about your appointments
Improve our website and services
Comply with legal requirements
3. Services Provided
We offer online booking services through tomdelong.com.
Services are subject to availability and may change without notice.
4. User Responsibilities
By using our services, you agree to:
Provide accurate and complete information
Not use our services for fraudulent activities
Comply with all applicable laws and regulations
5. Cancellations & Refunds
Our cancellation and refund policy is as follows:
[Insert refund/cancellation policy here, if applicable]
6. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.
7. Governing Law
These terms are governed by the laws of Pennsylvania, USA.
8. Contact Information
For questions about these terms, contact us at [email protected]
9. Data Security
We implement security measures to protect your data, but no method of transmission over the internet is 100% secure.
10. AI & Automation Disclosure
AI & Automation Disclosure
Our website may use AI-powered chat widgets and automation tools to provide customer support and streamline interactions.
These tools:
May generate automated responses based on user input
Do not collect sensitive information unless explicitly provided by the user
Are monitored to ensure quality and accuracy
If you prefer human support, you can request assistance at any time.
11. Cookie Policy
We use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and support marketing efforts.
These may include:
Essential cookies for website functionality
Analytics cookies to track visitor behavior
Marketing cookies for targeted advertising
Users can manage cookie preferences through their browser settings. By continuing to use our website, you consent to our cookie usage.
12. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Address
3002 Hempland Rd, Suite 2 Lancaster, PA 17601
Assistance Hours
Mon – Sat 10:00am – 10:00pm
Sunday – 2:00pm - 10:00pm
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